Access to the Expert Network is available to Founders Hub users in Level 2 (Develop), Level 3 (Grow), and Level 4 (Scale).
How long do I have access to the Expert Network?
The benefit is available as long as you are in the Founders Hub program.
What happens if I don’t hear back after sending a request?
All of our Experts are volunteers and will be balancing Expert Network requests with their day job too. If an Expert doesn’t respond to your request within a few days, we’ll send them a reminder. If they still don’t reply after another few days, we’ll set the request as ‘Ignored’ and you can either request them again in the future or try another Expert instead.
What happens after I’m connected to an Expert?
Once a request is accepted, you’ll be introduced to your chosen Expert over email. From there, we set the expectation with the Expert that they will share their calendar availability – or reply with an answer to your question over email. If you don’t hear back from your Expert within a few days, you’re more than welcome to reply to them on the email thread.
Founders Hub Expert Network Overview
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